Container review / Best for flexible timelines and storage at home
PODS.
The biggest container network, three steel frame sizes and no deadline to load.
Our PODS review covers container sizes, how a move works, real price ranges, protection plans, the FMCSA record and what customers praise and complain about.
CMR verdict
PODS is the safest default if you want time: you load at your own pace, keep the container at home as long as you like, and one month of storage comes with every move. It is not the cheapest long haul option, it publishes no transit times, and its FMCSA record lists property authority except household goods, so read the contract to see who is responsible for your belongings in transit.
Equipment
PODS container sizes
| Size | Dimensions | Weight limit | Fits | Moves |
|---|---|---|---|---|
| 8 ft | 8 x 7 x 8 ft | 5,200 lbs | Up to about 500 sq ft: studio, dorm, downsizing | Local and long distance |
| 12 ft | 12 x 8 x 8 ft | 4,700 lbs | About 500 to 800 sq ft | Local only (usually under 50 miles) |
| 16 ft | 16 x 8 x 8 ft | 4,200 lbs | About 1,200 sq ft (PODS says 3 to 4 bedrooms) | Local and long distance |
Construction: Steel frame, aluminum skin. Door: Steel roll up door. Dimensions are as published or reported and may vary slightly.
Process
How a PODS move works
- Reserve
A card holds the booking. Nothing is charged until 7 days before delivery. Quotes are valid for 7 days.
- Delivery
The PODZILLA lift sets the container down level in your driveway. You get a 3 hour window the night before.
- Load
No deadline. Rent runs in 30 day blocks with no proration. You supply the lock and keep the only key.
- Transit
PODS picks it up, takes it to a storage center, then a long haul truck moves it. A Customer Care associate estimates timing for your move.
- Redelivery
Delivered to the new home, or held at a Storage Center until you are ready. Facility access needs 24 hours notice.
Cost
What PODS costs
PODS does not publish a price list. Price depends on the container, distance, season and how many containers you need. What PODS does state: on site storage from $149 a month, delivery and pickup averaging $74.99 each, and a fuel surcharge per container on long distance moves.
| Source | Basis | Local | Long distance |
|---|---|---|---|
| HireAHelper August 2026 | What customers actually paid | $456 to $783 (avg $582) | About 1,200 miles: $2,039 to $4,235 (avg $2,722) |
| FreightWaves Checkpoint July 2026 | Published estimate (affiliate site) | $300 to $1,100 | 500 to 1,000 miles: $2,000 to $4,500; cross country $3,000 to $7,500+ |
| This Old House May 2026 | Published estimate | $349 to $549 | Not given |
Protection and cancellation
- Contents Protection: declared value $5,000 to $300,000, about $38.95 to $516.95 a month, $100 deductible, paid at depreciated value.
- A one time $54.95 fee applies on moves outside the local area.
- Container Only Option: $10 a month per container (covers the box, not your things).
Cancellation: Free if you cancel by 4 p.m. local time at least 3 days before first delivery. After that, a $150 late fee. Cancel by chat or phone.
Discounts: Military: 15% off local delivery, redelivery and first month's rent, plus 10% off transportation.
Registration
The federal record
How to read this: Broker or Carrier? and moving broker in our glossary.
- Registered name
- PODS Enterprises LLC
- USDOT
- 1397252 (Active)
- Entity type
- Carrier / Broker
- Authority
- Motor carrier, broker and freight forwarder of property, except household goods
- Checked
- October 8, 2026 on FMCSA SAFER
The SAFER record lists general freight only. Household goods authority is not listed.
Reputation
What customers say
BBB: A+. BBB Accredited since September 2023. 1,443 complaints in the last 3 years. BBB profile
Trustpilot: 4.1 out of 5 from 13,916 reviews. Trustpilot page
Both checked October 8, 2026. Ratings move; open the profiles for today's numbers.
+What works
- Three sizes, including a 16 ft container for a full house
- No time limit to load, and you can keep it at home month to month
- One month of storage built into every move
- Largest network of the five, plus Canada
- PODZILLA lift keeps the container level on and off the truck
−What to watch
- The 12 ft size is local only
- No published transit times and no in transit tracking
- Contents protection costs extra
- FMCSA record does not list household goods authority
- High complaint volume: missed windows and billing disputes lead
Rules
What you can't load, and where it can go
- No hazardous, flammable or explosive items, propane, fireworks, ammunition or perishables.
- No vehicles, motorcycles, lawn mowers or watercraft. No alcohol or tobacco.
- PODS advises keeping firearms, jewelry, cash, heirlooms and hard drives out of the container.
Placement: The truck needs a clear path about 12 ft wide, 15 ft high and 40 ft long, on flat ground with no low wires or branches. Street placement may need a city permit, and PODS asks for a copy before delivery. Leave 3 ft of clearance around the container.
Look elsewhere if
If price on a long haul matters most, compare U-Pack.
Questions
PODS FAQ
How much does a PODS move cost?
PODS quotes each move and publishes no price list. HireAHelper's August 2026 data on what customers paid shows local PODS moves at $456 to $783 and moves of about 1,200 miles at $2,039 to $4,235. On site storage starts at $149 a month according to PODS.
What sizes does PODS offer?
Three: 8 ft (8 x 7 x 8 ft), 12 ft (12 x 8 x 8 ft) and 16 ft (16 x 8 x 8 ft). The 12 ft container is for local moves only. For long distance, PODS uses the 8 ft and 16 ft.
How long does a long distance PODS move take?
PODS does not publish transit times. A Customer Care associate gives an estimate for each move. Plan extra time and do not schedule a closing or lease end on the expected delivery day.
Does PODS load the container for you?
No. PODS delivers and moves the container. Loading help comes from independent labor companies such as HireAHelper, which PODS says are not affiliated with it. PODS City Service in some large cities handles parking and loading.
Is a PODS container climate controlled?
The container is not. PODS says many Storage Centers are climate controlled, but another PODS page says it does not strictly follow climate control standards. Ask about the specific facility if you are storing wood furniture, documents or electronics.
Is PODS registered with the FMCSA?
Yes. PODS Enterprises LLC holds USDOT 1397252, active. Its SAFER record lists authority as a carrier, broker and freight forwarder of property except household goods, with general freight as the cargo class.
Can I cancel a PODS reservation?
Cancellation is free until 4 p.m. local time at least 3 days before the first delivery. After that PODS charges a $150 late cancellation fee.
Compare
The other four
Contact PODS
(855) 706-4758
Prices and policies change. Confirm fees, protection and cancellation terms on your written quote.
Sources, checked October 8, 2026
- FMCSA SAFER record: https://safer.fmcsa.dot.gov/query.asp?searchtype=ANY&query_type=queryCarrierSnapshot&query_param=USDOT&query_string=1397252
- BBB profile: https://www.bbb.org/us/fl/clearwater/profile/portable-storage-units/pods-moving-storage-0653-90007790
- Trustpilot: https://www.trustpilot.com/review/pods.com
- PODS website: https://www.pods.com/
- HireAHelper: https://www.hireahelper.com/advice/how-much-does-pods-moving-cost/
- FreightWaves Checkpoint: https://www.freightwaves.com/checkpoint/pods-cost/
- This Old House: https://www.thisoldhouse.com/moving/pods-review